Contact Us 2018-05-09T19:18:40+00:00

Contact Us

Questions? Kudos? Send us a message and we will get back to you quickly.

FAQ

Have a quick question? Search through our FAQs for a quick answer.

The official atomi logo stands for how we make amazing charging solutions easy for everyday consumers. The atomi icon’s base is designed to reflect at atomi with particles emerging from its center. The icon’s top dot gives the figure a “head” and lends a sense of humanity and personality to the figure.

atomi is headquartered in New York City.

Here’s our official address:
10 West 33rd Street
Suite 520
New York, NY 10001

The best way to keep informed about our sales, deals and discounts is to join our newsletter. It’s easy to sign up for it! The link is right in our footer!

For questions or concerns about warranty for a specific product, email us with the product information and details at info@atomiusa.com.

Right here on this site! Can’t find the specific part or product, we’re here to help. Send us an email at info@atomiusa.com and we’ll help you find it.

Hey, we’re sorry you’re not happy with your atomi product. Let us try to fix that. Please email your concern to info@atomiusa.com.
If you are still unsatisfied, you can return it to atomi within 30 calendar days of purchase (receipt date).

NOTE: Claims for damaged or missing items must be received within two business days of receipt of merchandise. All return items must be in new and unused condition, in original packaging, and be properly labelled.

Ship the product, with your order number written on the OUTSIDE of the shipping package, to:

atomi (order number)
10 West 33rd Street
Suite 520
New York, NY 10001

When you return a product you must include all atomi accessories including cables or dock adapters. Any non-atomi products accidentally included will not be returned.

Customer assumes all shipping charges, or any other fees associated with the transportation of the product. Purchasing insurance on your return is encouraged as atomi is not responsible for lost or damaged products.